Terms of Service

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Keylite Company Limited ("Company," "we," "us," or "our").

1.1 Agreement to Terms

By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1.2 Capacity to Contract

You represent that you are at least 18 years old and have the legal capacity to enter into binding contracts. If you are using our Services on behalf of an organization, you represent that you have authority to bind that organization.

1.3 Supplemental Terms

Certain Services may be subject to additional terms and conditions. These supplemental terms will be disclosed to you and will become part of these Terms when you use those Services.

Keylite Company provides digital transformation services including web development, mobile applications, AI solutions, and cloud engineering.

2.1 Service Scope

Our Services include but are not limited to:

2.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, including availability of features, database content, and hours of availability.

2.3 Third-Party Services

Our Services may integrate with or include third-party services. These third-party services are subject to their own terms and conditions.

Certain Services may require you to create a user account. You are responsible for maintaining the confidentiality of your account information.

3.1 Account Registration

When you register for an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Security

You are responsible for safeguarding your account credentials. We are not liable for any loss or damage arising from your failure to protect your login information.

3.3 Account Termination

We reserve the right to suspend or terminate your account if any information provided is inaccurate, not current, or incomplete.

Certain Services require payment. By using paid Services, you agree to our payment terms as outlined below.

4.1 Payment Terms

All fees are quoted in Kenyan Shillings (KES) unless otherwise specified. You agree to pay all fees and charges specified for the Services you purchase.

4.2 Billing Cycle

Services may be billed on a one-time or recurring basis. Recurring payments will continue until you cancel your subscription.

4.3 Payment Methods

We accept various payment methods including credit cards, mobile money, and bank transfers. All payments are processed through secure third-party payment processors.

4.4 Refund Policy

Refund eligibility depends on the specific Service and circumstances. Please refer to our Refund Policy for detailed information.

4.5 Price Changes

We reserve the right to change our pricing at any time. We will provide notice of price changes for recurring Services.

All intellectual property rights in our Services and related materials are owned by or licensed to Keylite Company.

5.1 Our Intellectual Property

We retain all rights, title, and interest in and to our Services, including all software, text, graphics, logos, and other materials.

5.2 License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for their intended purposes.

5.3 Restrictions

You may not:

• Copy, modify, or create derivative works of our Services
• Reverse engineer, decompile, or disassemble our software
• Remove any proprietary notices or labels
• Use our intellectual property without express written permission

5.4 User-Generated Content

You retain ownership of content you create or upload to our Services, but grant us a license to use it as necessary to provide our Services.

You are responsible for any content you submit, post, or display on or through our Services.

6.1 Content Ownership

You retain ownership of the content you create and share through our Services.

6.2 License to Us

By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display that content as necessary to provide our Services.

6.3 Content Standards

You agree not to submit content that:

• Violates any laws or regulations
• Infringes on intellectual property rights
• Contains viruses or malicious code
• Is defamatory, obscene, or harassing
• Violates any person's privacy rights

6.4 Content Monitoring

We reserve the right to monitor, review, and remove any content that violates these Terms.

You agree not to engage in any of the following prohibited activities:

7.1 Consequences of Violations

Violation of these prohibitions may result in termination of your access to our Services and legal action.

These Terms remain in effect while you use our Services. We may terminate or suspend your access at any time.

8.1 Termination by You

You may stop using our Services at any time. For paid Services, termination may be subject to the terms of your subscription.

8.2 Termination by Us

We may suspend or terminate your access to our Services if you violate these Terms or for any other reason at our discretion.

8.3 Effect of Termination

Upon termination, your right to use our Services will immediately cease. Certain provisions will survive termination.

Our Services are provided "as is" and "as available" without warranties of any kind.

9.1 No Warranties

We disclaim all warranties, express or implied, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or reliability of information

9.2 Service Availability

We do not guarantee that our Services will be uninterrupted, timely, secure, or error-free.

9.3 Third-Party Content

We are not responsible for any third-party content, services, or websites linked to or from our Services.

To the fullest extent permitted by law, our liability to you is limited as described below.

10.1 Direct Damages

Our total liability to you for any claims arising from these Terms or your use of our Services shall not exceed the amount you paid us in the past six months.

10.2 Indirect Damages

We are not liable for any indirect, incidental, special, consequential, or punitive damages.

10.3 Exceptions

Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.

These Terms are governed by and construed in accordance with the laws of Kenya.

11.1 Governing Law

These Terms shall be governed by the laws of the Republic of Kenya, without regard to conflict of law principles.

11.2 Dispute Resolution

Any disputes arising from these Terms shall be resolved through negotiation, mediation, or arbitration in Nairobi, Kenya.

11.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions.

We may update these Terms from time to time. We will notify you of any material changes.

12.1 Modification Rights

We reserve the right to modify these Terms at any time. The "Last Updated" date at the top of this page will indicate when changes were made.

12.2 Notification

For material changes, we will provide notice through our Services or by email at least 30 days before the changes take effect.

12.3 Continued Use

Your continued use of our Services after changes become effective constitutes acceptance of the modified Terms.

If you have any questions about these Terms, please contact us.